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MISSION STATEMENT:

"To be the foremost provider of exceptional employment training, delivering highly skilled individuals trained in customer service, advanced soft skills, effective communication and computer literacy for beginners.  Committed to transforming the workforce by equipping trainees with the tools and expertise they need." 

The Training Workshops

Workshop 1

Exceptional Customer Service Training Workshop

Excellent Quality Employment Training, LLC invites you to join our advanced customer service training workshop designed to equip you with the skills necessary to excel in any customer service role. This comprehensive training covers essential techniques, effective communication strategies, and problem-solving skills to enhance your employability. You’ll also have the chance to engage in practical exercises and role-playing, allowing you to apply what you've learned in real-world situations. By the end of the workshop, you’ll feel confident and ready to apply for customer service positions, setting you on the path to success in this rewarding field. Don't miss this opportunity to advance your career and stand out to potential employers!

Workshop 2

Advanced Soft Skills Development Workshop

Excellent Quality Employment Training, LLC offers exceptional workshops focused on soft skills development to enhance workplace interactions. By emphasizing such skills like active listening, emotional intelligence, conflict resolution, empathy and patience, participants learn to engage effectively with customers and colleagues. These workshops foster understanding and strengthen professional relationships, also crucial for  competitive environments. Investing in soft skills supports growth and contributes to organizational success.

Talking on the Phone

Workshop 3​

Effective Communication Skills Workshop

Excellent Quality Employment Training, LLC offers communication workshops that enhance grammar usage, punctuation, vocabulary, reading, and writing skills. These sessions concentrate on vital skills for customer service, report writing, internal memos, emails, public speaking and much more. Improve your communication abilities with expert-led training workshops.

Workshop 4

Essential Computer Skills for Beginners Workshop

 

Excellent Quality Employment Training, LLC offers our beginners computer skills training, where you'll learn essential skills to navigate the digital world with confidence. This workshop covers areas such as creating professional Word documents, mastering proper email etiquette, learning how to function in a Zoom call, understanding fonts, formatting and so much more. Whether you're starting from scratch or looking to refresh your skills, this workshop is the perfect opportunity to enhance your computer literacy. 

Workshop 3​

Working on Laptop

FOR MORE INFORMATION CONTACT:

CARLETTA KNOX-SEYMOUR, MBA

319.206.5515

excellentemploymenttrainingllc@gmail.com

​​​​​© 2025 by RAEC.

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